Based on operation history data, a data processing device calculates an expected total number of a request for a remote assistance in a future unit time zone for each driving license classification in vehicles. The operation history data includes data of a unit time zone in which a remote assistance service has been provided and data of the driving license classification of the vehicle by which the remote assistance service has been provided. The data processing device also sets a predetermined number over the expected total number as a total headcount of operators engaged in the remote assistance service in the future unit time zone. The data processing device also determines an operator waiting to perform the remote assistance in the future unit time zone based on the total headcount and the driving license classification in vehicles owned by the operators.


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    Title :

    REMOTE ASSISTANCE DEVICE AND REMOTE ASSISTANCE METHOD


    Contributors:

    Publication date :

    2022-10-06


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    English


    Classification :

    IPC:    B60W CONJOINT CONTROL OF VEHICLE SUB-UNITS OF DIFFERENT TYPE OR DIFFERENT FUNCTION , Gemeinsame Steuerung oder Regelung von Fahrzeug-Unteraggregaten verschiedenen Typs oder verschiedener Funktion



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