This report describes the development and implementation of a unique program to improve the interpersonal skills of airline passenger baggage screener personnel and their supervisors. Training emphasized communication and conflict resolution skills.
Airport Security Screener and Checkpoint Security Supervisor Training Workshops
1995
128 pages
Report
No indication
English
Aeronautics , Personnel Management, Labor Relations & Manpower , Job Training & Career Development , Public Health & Industrial Medicine , Job training , Performance tests , Security , Aviation safety , Management training , Skills , Resolution , X rays , Supervisors , Communication and radio systems , Conflict , Airports , Passengers , Interpersonal relations , Bags
Improving Airport Security Checkpoint Effectiveness Through Supervisor Training
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