This report describes the development and implementation of a unique program to improve the interpersonal skills of airline passenger baggage screener personnel and their supervisors. Training emphasized communication and conflict resolution skills.


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    Titel :

    Airport Security Screener and Checkpoint Security Supervisor Training Workshops


    Beteiligte:
    J. L. Fobes (Autor:in) / R. Lafaro (Autor:in) / B. Klock (Autor:in) / G. D. Gibb (Autor:in) / J. S. Baker (Autor:in)

    Erscheinungsdatum :

    1995


    Format / Umfang :

    128 pages


    Medientyp :

    Report


    Format :

    Keine Angabe


    Sprache :

    Englisch




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