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    Title :

    Customer satisfaction surveys as an effective marketing tool


    Contributors:
    Nunwick, K. (author)

    Conference:

    Meeting, Understanding the passenger: how passenger transport operators can increase their market by putting the needs of the passenger first ; 1998 ; London



    Publication date :

    1998-01-01


    Size :

    1010 pages


    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English




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