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    Title :

    Passenger surveys to monitor customer satisfaction in the Netherlands



    Conference:

    European transport conference ; 2003 ; Strasbourg, France



    Publication date :

    2003-01-01


    Size :

    158 pages


    Remarks:

    Held on CD-ROM. Also known as ETC 2003



    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English




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    Customer satisfaction surveys as an effective marketing tool

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