A handbook for measuring customer satisfaction and service quality
1999
108, 90 S
28 cm
graph. Darst
Research sponsored by the Federal Transit Administration in cooperation with the Transit Development Corporation
Langzeitarchivierung durch Technische Informationsbibliothek (TIB) / Leibniz-Informationszentrum Technik und Naturwissenschaften und Universitätsbibliothek
Buch
Englisch
BKL: | 55.83 Stadtverkehr, Nahverkehr |
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