Under increased scrutiny from top management and shareholders, marketing managers feel the need to measure and communicate the impact of their actions on shareholder returns. In particular, how do customer value creation (through product innovation) and customer value communication (through marketing investments) affect stock returns? It is examined, conceptually and empirically, how product innovations and marketing investments for such product innovations lift stock returns by improving the outlook on future cash flows. It is addressede these questions with a large-scale econometric analysis of product innovation and associated marketing mix in the automobile industry. It is found that adding such marketing actions to the established finance benchmark model greatly improves the explained variance in stock returns. In particular, investors react favorably to companies that launch pioneering innovations, that have higher perceived quality, that are backed by substantial advertising support, and that are in large and growing categories. Finally, it is quantified and compared the stock return benefits of several managerial control variables. The results highlight the stock market benefits of pioneering innovations. Compared with minor updates, pioneering innovations have an impact on stock returns that is seven times greater, and their advertising support is nine times more effective as well. Perceived quality of the new car introduction improves the firm's stock returns, but customer liking does not have a statistically significant effect. Promotional incentives have a negative effect on stock returns, indicating that price promotions may be interpreted as a signal of demand weakness. Managers can combine these return estimates with internal data on project costs to help decide the appropriate mix of product innovation and marketing investment.
Product innovations, advertising, and stock returns
Journal of Marketing ; 73 , 1 ; 24-43
2009
20 Seiten, 3 Bilder, 8 Tabellen, 92 Quellen
Article (Journal)
English
Measuring the Returns to Tourism Advertising
Online Contents | 1998
|Consumer negative voice and firm-idiosynchratic stock returns
Tema Archive | 2007
|Rolling stock innovations will bring commercial benefit
IuD Bahn | 2000
|Rolling stock innovations will bring commercial benefits
British Library Online Contents | 2000
Rubriken - Product Innovations
Online Contents | 1998