This paper takes a specific company as an example to reveal the existing problems in its transportation management efficiency. Through on-site research and literature review, it is found that customer satisfaction rate is a key indicator for measuring transportation management efficiency. The use of SPSS software con-firms that there is a significant strong correlation between customer satisfaction rate, on-time delivery rate, and cargo damage rate. By applying the Analytic Hier-archy Process (AHP), a comprehensive evaluation index system for transporta-tion management efficiency is constructed in aspects of vehicles, personnel, oper-ational processes, and informationization. The final results show that the three factors with the highest weights are on-time delivery rate (C8), vehicle utilization efficiency (C3), and cargo damage rate (C7).


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    Title :

    Research on the Evaluation of Transportation Management Efficiency Based on the Analytic Hierarchy Process


    Additional title:

    Lecture Notes in Civil Engineering


    Contributors:
    Meng, Lingyun (editor) / Qian, Yongsheng (editor) / Bai, Yun (editor) / Lv, Bin (editor) / Tang, Yuanjie (editor) / Shi, Jiayuan (author) / Yun, Lifen (author) / Yu, Runfeng (author)

    Conference:

    International Conference on Traffic and Transportation Studies ; 2024 ; Lanzhou, China August 23, 2024 - August 25, 2024



    Publication date :

    2024-11-21


    Size :

    9 pages





    Type of media :

    Article/Chapter (Book)


    Type of material :

    Electronic Resource


    Language :

    English







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