Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches
Transportation science ; 49 , 3
2014
Article (Journal)
English
Local classification TIB: | 770/1935/7000 | |
BKL: | 55.80 / 55.80 Verkehrswesen, Transportwesen: Allgemeines |
British Library Online Contents | 2015
|Public transport ticket usage surveys: a methodological design
British Library Conference Proceedings | 1998
|Using surveys to track customer satisfaction
British Library Conference Proceedings | 2000
|Rail-based Public Transport Service Quality and User Satisfaction – A Literature Review
DOAJ | 2020
|