Access

    Access via TIB

    Check availability in my library

    Order at Subito €


    Export, share and cite



    Title :

    Effect of Disruptions on Service Quality and Market Share: Evidence from the U.S. Domestic Airline Industry




    Publication date :

    2011



    Type of media :

    Article (Journal)


    Type of material :

    Print


    Language :

    English


    Classification :

    BKL:    55.00 Technik der Verkehrsmittel, Verkehrswesen: Allgemeines



    Effect of Disruptions on Service Quality and Market Share

    Mellat-Parast, Mahour / Fini, Ellie (Elham) H. | Transportation Research Record | 2011




    The domestic airline industry

    Wyckoff, D. Daryl ;Maister, David H. | SLUB | 1979