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    Title :

    Forum - Dr. Pat Bottiglieri helps you sharpen your staff's customer contact skills with best practices from hospitality stars.


    Contributors:

    Published in:

    Publication date :

    2004



    Type of media :

    Article (Journal)


    Type of material :

    Print


    Language :

    English


    Classification :

    BKL:    83.72 / 83.71
    Local classification TIB:    770/7050




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