The Transport Operations Research Group (TORG) of the University of Newcastle upon Tyne received a grant from SERC in 1984 to design, install and evaluate a real-time passenger information system at a major public transport interchange (Heworth) in Tyne & Wear. The project covered the design and purchase of the system; the selection of the site for operation; the installation of the equipment; and the conduct and analysis of a program of surveys to evaluate the effectiveness of the system in practice. The report describes the system and its method of operation. The overall reliability of the system is discussed. Passengers' perceptions of waiting times both before and after the installation were determined by survey, with the surprising result that many passengers appear to underestimate their waiting time. This applied especially to those waiting for a particular bus whereas those waiting simply for the next bus, irrespective of route, tended to overestimate their wait and the estimate was improved by the provision of the information.


    Access

    Access via TIB

    Check availability in my library


    Export, share and cite



    Title :

    Real-Time Passenger Information at Heworth Metro/Bus Interchange


    Contributors:
    M. P. H. Cowell (author) / N. James (author) / D. T. Silcock (author)

    Publication date :

    1988


    Size :

    32 pages


    Type of media :

    Report


    Type of material :

    No indication


    Language :

    English




    Real-time passenger information at Heworth metro/bus interchange

    Cowell, M. P. H. / James, N. / Silcock, David T. | TIBKAT | 1988



    Real‐time passenger flow anomaly detection in metro system

    Wei, Xiulan / Zhang, Yong / Zhang, Xinyu et al. | Wiley | 2023

    Free access

    Real‐time passenger flow anomaly detection in metro system

    Xiulan Wei / Yong Zhang / Xinyu Zhang et al. | DOAJ | 2023

    Free access

    Metro Passenger Volume Prediction

    Gao, Fuchen | DataCite | 2024