An attempt to assess customer satisfaction with the service quality is a common research topic pursued by many scholars. By analysing the existing research in the area of logistics services evaluation, including refrigerated transport, it should be noted that the issues concerned are presented in a selective manner.


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    Title :

    Importance of logistics services attributes influencing customer satisfaction


    Contributors:


    Publication date :

    2015-05-01


    Size :

    538611 byte




    Type of media :

    Conference paper


    Type of material :

    Electronic Resource


    Language :

    English



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