An attempt to assess customer satisfaction with the service quality is a common research topic pursued by many scholars. By analysing the existing research in the area of logistics services evaluation, including refrigerated transport, it should be noted that the issues concerned are presented in a selective manner.
Importance of logistics services attributes influencing customer satisfaction
01.05.2015
538611 byte
Aufsatz (Konferenz)
Elektronische Ressource
Englisch
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