To provide a technique that can reduce a delay in transmitting image data from a vehicle to a management facility in a remote support system that remotely supports vehicle driving.SOLUTION: A remote support system includes a vehicle that is a target of remote support, and a remote facility that receives input from a remote operator for remote support of the vehicle. The remote support system comprises one or more processors. The one or more processors execute the processes of: acquiring image data of a camera image around a vehicle; acquiring voice data regarding voice around the vehicle; transmitting the image data and the voice data to a remote facility; detecting a voice-required scene, which is a scene in which the remote operator requires the voice data; and suppressing transmission of the voice data to the remote facility if the voice-required scene is not detected.SELECTED DRAWING: Figure 5

    【課題】車両の走行を遠隔支援する遠隔支援システムにおいて、車両から管理施設に送信される画像データの送信時の遅延を低減することが可能な技術を提供する。【解決手段】遠隔支援システムは、遠隔支援の対象である車両と、遠隔オペレータによる前記車両の遠隔支援のための入力を受け付ける遠隔施設と、を含む。遠隔支援システムは、1又は複数のプロセッサを備える。1又は複数のプロセッサは、車両の周囲のカメラ画像の画像データを取得する処理と、車両の周囲の音声についての音声データを取得する処理と、画像データと音声データを遠隔施設に送信する処理と、遠隔オペレータが音声データを必要とする場面である音声必要シーンを検出する処理と、音声必要シーンが検出されない場合に、音声データの遠隔施設への送信を抑制する処理と、を実行する。【選択図】図5


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    Title :

    REMOTE SUPPORT SYSTEM, VEHICLE, AND REMOTE SUPPORT METHOD


    Additional title:

    遠隔支援システム、車両、及び遠隔支援方法


    Contributors:

    Publication date :

    2023-11-29


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    Japanese


    Classification :

    IPC:    G08G Anlagen zur Steuerung, Regelung oder Überwachung des Verkehrs , TRAFFIC CONTROL SYSTEMS / H04M TELEPHONIC COMMUNICATION , Fernsprechverkehr



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