The invention discloses a vehicle charging service abnormal state feedback method, which comprises the steps of displaying corresponding order information on a terminal interface after a user submits a service order for authorizing a cloud to charge a vehicle in a remote control manner; and in each stage of the charging service order, if the charging service order is abnormal, abnormal information is fed back to the user. In the application, the charging service can provide a remote designated driving service, and the vehicle is taken over in a remote control mode of a cloud security officer, so that safety and convenience are achieved. After a user submits a charging service order, related information of the order can be obtained through a terminal interface, and if abnormity occurs in each stage of the order, feedback is carried out on the user, so that the user can obtain the abnormal information in time to deal with possible abnormal conditions. The invention further discloses terminal equipment and a storage medium.

    本申请公开了一种车辆充电服务异常状态的反馈方法,包括:在用户提交授权云端对车辆远程控制进行充电的服务订单后,在终端界面显示对应的订单信息;以及在充电服务订单的各个阶段,若充电服务订单发生异常,则向用户反馈异常信息。本申请中,充电服务可提供远程代驾服务,通过云端安全员远程控制的方式,对车辆进行接管,安全方便。在用户提交充电服务订单后,可通过终端界面获知订单的相关信息,在订单的各个阶段如果发生异常,对用户进行反馈,使得用户能够及时获知到异常信息,以应对可能出现的异常情况。本申请还公开了一种终端设备和存储介质。


    Access

    Download


    Export, share and cite



    Title :

    Feedback method, terminal equipment and computer readable storage medium


    Additional title:

    反馈方法、终端设备及计算机可读存储介质


    Contributors:
    DAI GUANQI (author) / RAO HENG (author) / YANG WENYOU (author) / SON JUNG WOO (author)

    Publication date :

    2023-07-21


    Type of media :

    Patent


    Type of material :

    Electronic Resource


    Language :

    Chinese


    Classification :

    IPC:    G06Q Datenverarbeitungssysteme oder -verfahren, besonders angepasst an verwaltungstechnische, geschäftliche, finanzielle oder betriebswirtschaftliche Zwecke, sowie an geschäftsbezogene Überwachungs- oder Voraussagezwecke , DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES / B60L PROPULSION OF ELECTRICALLY-PROPELLED VEHICLES , Antrieb von elektrisch angetriebenen Fahrzeugen



    Control method, terminal equipment and computer readable storage medium

    LI WENZHOU / CHEN CHUNYU | European Patent Office | 2024

    Free access

    Information transmission method, terminal equipment and computer readable storage medium

    TIAN CAN / LIANG ZHENBAO / CHEN YONG et al. | European Patent Office | 2024

    Free access

    Feedback method, vehicle and computer readable storage medium

    YANG WENYOU / RAO HENG / DAI GUANQI et al. | European Patent Office | 2023

    Free access

    Sliding energy feedback method, device and equipment and computer readable storage medium

    WANG RUCHENG / GUO YONGBIN / FANG YONG et al. | European Patent Office | 2024

    Free access