Access

    Access via TIB

    Check availability in my library

    Order at Subito €


    Export, share and cite



    Title :

    Optimizing call centers


    Published in:

    RAIL INTERNATIONAL ; 30 , 9/10 ; 157-159


    Publication date :

    1999-01-01


    Size :

    3 pages



    Type of media :

    Article (Journal)


    Type of material :

    Print


    Language :

    English


    Classification :

    DDC:    625



    Optimizing call centers

    International Railway Congress Association / International Union of Railways (UIC) | British Library Conference Proceedings | 1999


    The Effects of Customer Misclassification on Cross-Training in Call Centers

    Schwab, A. / Buke, B. / Gesellschaft fur Operations Research; Dutch Society of Operations Research; Erasmus Universiteit Rotterdam | British Library Conference Proceedings | 2014



    Shopping centers

    Reid, L.B. | Engineering Index Backfile | 1953


    Completion Centers

    Online Contents | 1994