Management of Service Level Agreements using INSMware
2nd, International network conference ; 2000 ; Plymouth
2001-01-01
10 pages
Also known as INC 2000; See also s/m 4557.199827V vol 11 no 1 for selected papers
Conference paper
English
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MANAGEMENT - Service Level Agreements - Outsoturcing von Kundenservice-Leistungen
Online Contents | 2004
Jimmy Desai A checklist for service level agreements
British Library Online Contents | 2004
Service level agreements must not be IT-led
British Library Online Contents | 2004
|Neal Gandhi Don't stand for poor service level agreements
British Library Online Contents | 2003