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    Title :

    Customer service quality: improving customer service through Human Factors' management in the passenger cabin



    Conference:

    Conference; 21st, Aviation psychology: training and selection ; 1994



    Publication date :

    1995-01-01


    Size :

    7 pages


    Remarks:

    Also known as WEAAP '94



    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English




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