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    Titel :

    Customer service quality: improving customer service through Human Factors' management in the passenger cabin



    Kongress:

    Conference; 21st, Aviation psychology: training and selection ; 1994



    Erscheinungsdatum :

    01.01.1995


    Format / Umfang :

    7 pages


    Anmerkungen:

    Also known as WEAAP '94



    Medientyp :

    Aufsatz (Konferenz)


    Format :

    Print


    Sprache :

    Englisch




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