Online ride-hailing is gradually becoming one of the indispensable travel modes for people. Online ride-hailing platforms receive tens of thousands of taxi travel orders every day. However, some orders are canceled by the user after the driver answers. User cancellation of orders will disrupt the regular operation of the taxi platform, reduce the efficiency and income of drivers on the online ride-hailing platform, and affect the ride experience of other users. To capture the relationship between the cancellation probability of online taxi orders and users, we first analyze the factors that affect users’ cancellation of online taxi orders. We find that the cancellation probability of online ride-hailing orders is highly correlated with the travel time of the online taxi, the distance between vehicle and passengers, road congestion conditions, and alternative transportation resources around the passengers. Second, a deep residual network-based ride-hailing order cancellation probability prediction model (DeepOCP) is designed to predict the probability of a user canceling an answered online-hailing order. Finally, the Didi Chengdu Express public data set is used to test the model’s effectiveness. This paper is the first study to use a deep-learning model to predict the cancellation probability of online ride-hailing orders.


    Access

    Download

    Check availability in my library

    Order at Subito €


    Export, share and cite



    Title :

    Will the Order Be Canceled? Order Cancellation Probability Prediction Based on Deep Residual Model


    Additional title:

    Transportation Research Record: Journal of the Transportation Research Board


    Contributors:
    Sun, Haokai (author) / Lv, Zhiqiang (author) / Li, Jianbo (author) / Xu, Zhihao (author) / Sheng, Zhaoyu (author)


    Publication date :

    2023-02-02




    Type of media :

    Article (Journal)


    Type of material :

    Electronic Resource


    Language :

    English






    DRIVE MODE OPTIMIZED ENGINE ORDER CANCELLATION

    KEVIN J BASTYR / ANTONIO GOMEZ / ADITYA KUMAR | European Patent Office | 2021

    Free access

    DRIVE MODE OPTIMIZED ENGINE ORDER CANCELLATION

    BASTYR KEVIN J / GOMEZ ANTONIO / KUMAR ADITYA | European Patent Office | 2021

    Free access