This contribution focuses on solving a customer complaint accepted by an organization for manufacturing of automobile seats. The occurrence of nonconformity and causes of undetected nonconformity in the manufacturing process of automobile seats is solved by seven new quality management tools. Causes, effects, activities leading to elimination of the problem, remedies and precautions for possible problems within solution implementation, and time schedule with individual reserves are defined. Results lead to solving the issue both on the part of supplier and on the part of the organization for manufacturing of automobile seats
Seven New Quality Management Tools
Advanced Materials Research ; 801 ; 25-33
2013-09-10
9 pages
Article (Journal)
Electronic Resource
English
Quality Tools Application in Project Management
SAE Technical Papers | 2004
|Risk control through quality management (future development and tools)
British Library Conference Proceedings | 1992
|Book extract The seven deadly sins of IT management
British Library Online Contents | 2003