Capable production processes and ergonomically designed workplaces provide the basis for the manufacture of products of consistently high quality. In addition, continuous improvement in product quality can only be realized by means of systematic analysis and optimization of all of the industrial production processes. At Volkswagen AG, process-auditing has proven to be an optimal instrument for analysis and improvement. As well as allowing full account to be taken of machine-specific factors, the integration of ergonomic studies and quasi-experimental process-capability investigations into a comprehensive process-auditing concept enables, in particular, examination of the effect of work-design measures on the quality capability of industrial production processes. The application of process-auditing in the pressing department at Volkswagen AG results in an optimization of workplace design and product quality.
Quality improvement through capable processes and ergonomic design
International Journal of Industrial Ergonomics ; 20 , 5 ; 399-411
1997
13 Seiten, 9 Bilder, 1 Tabelle, 20 Quellen
Article (Journal)
English
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