The purpose of this paper is to explain what the Body and Chassis Engineering (B&CE) organization of the Ford Motor Company. North American Automotive Operations is doing in the area of Quality Function Deployment (QFD). The paper will not teach one how to conduct a QFD study. It is assumed that the reader has some limited knowledge of QFD and the' House-Of-Quality' chart. The paper will explain why B&CE is using QFD; how B&CE got started in applying this new analytical technique; how B&CE interrets the QFD philosophy; and provide some details about a few of the applications of this quality planning tool. The paper describes the application of Quality Function Deployment (QFD) at Body and Chassis Engineering, a product engineering organzation within the Ford Motor Company. It discusses strategy, specific studies and benefits achieved in the QFD process.
Quality function deployment (QFD) at Ford, body & chassis engineering
Entwicklung der Qualitätsfunktion (QFD) bei Ford, Karosserie- und Fahrgestelltechnik
1989
5 Seiten
Conference paper
English
Quality Function Deployment ( QFD ) at Ford, body and chassis engineering
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