A battery swapping service is used to address the challenges associated with replacing scooters with electric two wheelers (E2Ws) in the Taiwanese two-wheeler market. In this study, two experiments were conducted to compare two different battery swap stations (BSSs) and to further explore usability, user experiences (UXs), and motivation in order to determine how the service affects the quality evaluation made by the users on the basis of their interactions. The experiments were administered to 140 participants of experiencing BSS services located in the city of New Taipei. The results verified that both BSS can help users to successfully accomplish their goal of swapping batteries. Furthermore, the design and usage of the G-BSS makes a positive impression on users and yields an acceptance rate that exceeds 80% and stimulates ∼32.9% of potential users to accommodate E2Ws. This study concluded that good esthetic quality should include design beauty and the design that could create a good UX for the users. Aesthetic quality and hedonic quality were positively correlated with intrinsic motivation and user satisfaction. These may further influence user’s continuance usage intention. Furthermore, an important factor that influences pragmatic quality is whether the user’s perception of the product is established during the course of using the product. Based on these results, a number of modifications to BSS are suggested for improving UXs in the context of battery swapping system. It is recommended that designers and developers should consider the above issues when implementing newly versions of battery swapping services.


    Access

    Check access

    Check availability in my library

    Order at Subito €


    Export, share and cite



    Title :

    Understanding user acceptance of battery swapping service of sustainable transport: An empirical study of a battery swap station for electric scooters, Taiwan


    Contributors:


    Publication date :

    2020-02-03


    Size :

    14 pages




    Type of media :

    Article (Journal)


    Type of material :

    Electronic Resource


    Language :

    English




    Design of a Battery Cabinet for Electric Scooters to Facilitate Battery Swapping

    Dash, Amiya K. / Chandra, P. Narasimha | SAE Technical Papers | 2023


    BATTERY SWAPPING MANAGEMENT SYSTEM AND METHOD FOR BATTERY SWAP STATION

    WANG YIFEI / ZOU JIYONG | European Patent Office | 2023

    Free access

    STACKING AND BATTERY-SWAPPING ALL-IN-ONE MACHINE AND BATTERY SWAP STATION

    ZHANG JIANPING / YU XINRUI / WANG KAIFENG | European Patent Office | 2024

    Free access

    BATTERY SWAPPING MANAGEMENT SYSTEM AND METHOD FOR BATTERY SWAP STATION

    WANG YIFEI / ZOU JIYONG | European Patent Office | 2023

    Free access

    Battery swapping platform, battery swapping station and battery swapping method

    LI YONGJIE / ZHANG NING / CAO JIA et al. | European Patent Office | 2020

    Free access