Methodologies for defining standard quality indicators are important to assess service quality in public transport. The article proposes a method to integrate EU service quality standards in the transport planning process. It also investigates the effects of a set of large-scale transport policies in Campania region, Italy, in terms of service quality and ridership variations. Results of 10 years-long transport policies (€3,115 million invested) shows an impressive increase in both service quality and ridership. The article also compares perceived and measured service quality indicators for a new high quality metro line. Results point to new perspectives in modelling users’ travel behavior and related quality measures.
A Quality-Based Approach to Public Transportation Planning: Theory and a Case Study
International Journal of Sustainable Transportation ; 8 , 1 ; 84-106
2014-01-02
Article (Journal)
Electronic Resource
English
A Quality-Based Approach to Public Transportation Planning: Theory and a Case Study
Online Contents | 2014
|European Patent Office | 2019
|Public transportation planning
TIBKAT | 1980
|Public Transportation Planning Issues
NTIS | 1974
|Planning public mass transportation
Engineering Index Backfile | 1965
|