Ship managers have been slow in their response to using information technology (IT) in spite of the dynamic environment encouraging technological support for a number of critical tasks. The reason is in part the conservatism of the shipping industry, but the main reason seems to be the poor quality of systems provided, creating a credibility gap and usage reluctance. This paper suggests five principles for the development of ‘user seductive’ systems and illustrates their successful use in a number of case histories of management support systems development.


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    Title :

    Motivating ship managers to use management support technology


    Contributors:

    Published in:

    Publication date :

    1992-03-01




    Type of media :

    Article (Journal)


    Type of material :

    Electronic Resource


    Language :

    Unknown





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