Indian Railways (IR) is one of the largest transport networks in the world, which handles millions of passengers every day. Due to the ever-growing population and ensuing travel demand, there is a genuine need to develop more robust railway stations with improved safety, security, and navigation systems. By virtue of the national mission ‘Swachh Rail, Swachh Bharat Abhiyan,’ IR has recently taken an initiative to work on the cleanliness of railway stations which can improve the commuting experience of passengers. Certainly, refurbishing and upgrading the standards of Indian railway stations are the need of the hour for a smart and developing economy. Numerous studies have been done, world over, in the broader area of railways signage and wayfinding. However, very limited research has been done in the context of Indian railway stations, which have their own set of problems and compelling issues that demands immediate attention. The authors in this research have used a three-pronged approach to investigate the current state of signage design in IR stations. First, the IR codes and standards for signage and wayfinding designs were reviewed, analyzed, and compared with some of the best practices used globally. Second, a non-participant observation method involving case study of two IR stations was used, which included descriptive observation, the identification of specific aspects, and eventually the examination of collected observations in light of recognized signage criterions in order to better understand the current level of execution of signages at IR stations. In conclusion, a passenger survey was conducted to gain insight into the perspectives and concerns regarding civil work signages at railway stations. The findings of this extensive study serve as the basis for developing policy circulars, guidelines for optimal railway station signage, and a branding strategy for Indian Railways.
A Comprehensive Evaluation of Indian Railway Station Signage Design
Smart Innovation, Systems and Technologies
International Conference on Research into Design ; 2023 ; Bangalore, India January 09, 2023 - January 11, 2023
2023-07-25
13 pages
Article/Chapter (Book)
Electronic Resource
English
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