Smart transportation systems are revolutionizing urban mobility by leveraging technology to optimize traffic flow, enhance safety, and improve user experience. Central to the success of these systems is Human-Centered Design, which focuses on the needs, behaviors, and experiences of users. This paper explores the role of Human-Centered Design in smart transportation systems, examining its principles, benefits, and challenges. Additionally, we propose a comprehensive model that integrates Human-Centered Design into the development and implementation of smart transportation solutions, using Helsinki’s Mobility as a Service (MaaS) initiative as a case study.
Role of Human-Centered Design and Technologies in Smart Transportation System
Lecture Notes in Intelligent Transportation and Infrastructure
Driving Green Transportation System Through Artificial Intelligence and Automation ; Chapter : 8 ; 133-152
2025-01-12
20 pages
Article/Chapter (Book)
Electronic Resource
English
Human-centered design , Smart transportation system , User interface , Human–computer interaction , Sustainable transportation , Mobility as a service , Digital transformation , Real-time information systems Engineering , Transportation Technology and Traffic Engineering , Artificial Intelligence , Control, Robotics, Mechatronics
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