Aircraft seat is rated as the most unsatisfying aspect of flying; understanding the main factors impacting on passenger’s evaluations can provide a concrete opportunity for airlines to improve seat comfort and thus enhance passenger satisfaction and loyalty. Although there is a great deal of interest, the research on effective assessment strategies for subjective comfort is still underdeveloped. In this study a model-based approach for the analysis of subjective comfort data is suggested. The model adopted can be interpreted as a parametric version of the psychological process generating comfort ratings. The proposed approach is exploited through a case study concerning comfort assessment of aircraft seats designed for regional flights.


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    Title :

    Statistical Modelling of Comfort Preferences and Uncertainty in Subjective Evaluations of Aircraft Seat Comfort


    Additional title:

    Lect. Notes in Networks, Syst.


    Contributors:

    Conference:

    Congress of the International Ergonomics Association ; 2021 June 13, 2021 - June 18, 2021



    Publication date :

    2021-05-18


    Size :

    6 pages





    Type of media :

    Article/Chapter (Book)


    Type of material :

    Electronic Resource


    Language :

    English




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