This study aims to analyze the consumer perception toward the taxi management in Kathmandu valley, Nepal. Using explanatory research design, 404 taxi users were interviewed as respondents with the help of structured questionnaire. The relationship between selected variables in the study was examined using structural equation modeling (SEM). Within SEL techniques—descriptive statistics, EFA, CFA, Measurement model, Path analysis and SOBEL test have been carried out in this study. This paper found that the main problems in the use of the taxi are unfair taxi price, behavior of the taxi driver, condition of the taxi and customer mainly face the problem during the night time and taxi are mostly used for the official purpose. Taxi users are moderately satisfied from the taxi service. As per taxi users, the main responsible ones for the taxi management are Government and Taxi Samiti. Aggressive promotion of the use of online taxi app (Pathao) and fixed taxi fare are the major recommendations.


    Access

    Check access

    Check availability in my library

    Order at Subito €


    Export, share and cite



    Title :

    Customers’ Perception Toward Taxi Management in Kathmandu Valley


    Additional title:

    stud. in Infrastructure & Control




    Publication date :

    2021-12-14


    Size :

    21 pages





    Type of media :

    Article/Chapter (Book)


    Type of material :

    Electronic Resource


    Language :

    English




    Customers’ Perception Toward Taxi Management in Kathmandu Valley

    Oli, Manish / Devkota, Niranjan / Paudel, Udaya Raj et al. | TIBKAT | 2022


    Silicon Valley Air-Taxi Study

    Goodrich, Ken | NTRS | 2016



    Taxi appointment management method and taxi appointment management system

    WANG ZHIQIANG / XIAO KE / ZHAO XIONG et al. | European Patent Office | 2015

    Free access

    TAXI ALLOCATION MANAGEMENT METHOD AND TAXI ALLOCATION MANAGEMENT SYSTEM

    TAKAMORI TETSUJI / IKOMA TOSHIHIKO | European Patent Office | 2019

    Free access