This paper reports on the development and use of quality costing at British Aerospace (Dynamics) Limited; the method used was based on BS 6143. It was found that developing a model that is considered useful by management and applicable across five different sites was not an easy task. A trade-off was made between accuracy, in the accounting sense, and utility. Other difficulties encountered included determining the cost of engineering changes, obtaining convenient or user friendly quality cost data from the accounting system and quality cost definitions. It is also pointed out that the management of British Aerospace (Dynamics) have found that quality costing allows them to quantify key problem areas, helps them to decide on the allocation of resources to identify and resolve specific problems, and closes the loop with quantifiable achievements.
Quality Costing at British Aerospace Dynamics: A Case Study
1991-01-01
5 pages
Article (Journal)
Electronic Resource
English
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