In recent years, there has been a growing interest in driver visibility. This is, in part, due to increasing emphasis placed on design factors influencing visibility such as: aerodynamics, styling, structural stiffness and vehicle packaging. During the development process of a vehicle, it is important to be able to quantify all of these factors. Visibility, however, owing to its sensory nature, has been harder to quantify. As a result, General Motors (GM) has undertaken a study to gain deeper insight into customer perceptions surrounding visibility. Clinics were conducted to help determine the relative importance of different metrics. The paper also explores several new metrics that can help predict customer satisfaction based on vehicle configuration.


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    Title :

    Driver Visibility: Customer Insights and Metric Development


    Additional title:

    Sae Technical Papers


    Contributors:

    Conference:

    SAE 2013 World Congress & Exhibition ; 2013



    Publication date :

    2013-04-08




    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English




    Driver Visibility: Customer Insights and Metric Development

    Mehta, R. / Martuscelli, J. / Society of Automotive Engineers | British Library Conference Proceedings | 2013


    Driver visibility: customer insights and metric development

    Mehta,R. / Martuscelli,J. / General Motors,US | Automotive engineering | 2013


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