The opportunities and problems facing the trucking industry with the introduction of electronics are numerous. The effect of this new technology on the industry are very pronounced in the service and support areas. Two “people problems” characterize the situation in the field today: the lack of electrical experience and a “parts-changing” orientation. Initial research was conducted by talking to representatives of the passenger car and truck-related industries. Results of this research indicated that better diagnostics were key and that both training and toois were essential to that end. Experience with electronics in military, automotive, and other industries all point to a high incidence of “No Trouble Found” (NTF) faiiures. Research indicated the need for training in basic electrical theory -this in addition to the obvious need to train the field on the new products themselves. One of the most significant needs that became clear was the need for quick “turn-around”, flexible methods of delivering the training and service information. This was especially necessary for product-specific training since electronic products have a much shorter model life than previous products in the industry. This need was attacked by the development of various training tools, service tools and support systems, which require a new involvement on the part of the users and new organizational approaches on the part of the development groups.


    Access

    Check access

    Check availability in my library

    Order at Subito €


    Export, share and cite



    Title :

    Service and Support of Electronic Products in the Trucking Industry


    Additional title:

    Sae Technical Papers


    Contributors:

    Conference:

    SAE Future Transportation Technology Conference and Exposition ; 1987



    Publication date :

    1987-08-01




    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English




    Service and support of electronic products in the trucking industry

    Austin,J.W. / Weimer,R.J. / Cummins,US | Automotive engineering | 1987


    Dieselizing trucking industry

    Schuessler, R. | Engineering Index Backfile | 1952


    Trucking Industry Training Project

    D. D. Sanburn | NTIS | 1973


    Accidents in the trucking industry

    Lin, L.J. / Harvey Cohen, H. | Tema Archive | 1997


    The Trucking Industry in Transition

    Tardif, L. P. / Canadian Society for Mechanical Engineering | British Library Conference Proceedings | 1992