The management techniques described show how quality can be improved on a scheduled and controlled basis. Key considerations are an understanding of what is meant by quality, what are the causes of poor quality, the means for “putting a number on quality,” and the development of a system of numerical and administrative controls for management’s use. Management’s role in supplying company motivation and utilization of the controls provided by the product quality problem control system is discussed.The management techniques described show how quality can be improved on a scheduled and controlled basis. Key considerations are an understanding of what is meant by quality, what are the causes of poor quality, the means for “putting a number on quality,” and the development of a system of numerical and administrative controls for management’s use. Management’s role in supplying company motivation and utilization of the controls provided by the product quality problem control system is discussed.
So You Want Better Quality?
Sae Technical Papers
Mid-Year Meeting ; 1965
1965-02-01
Conference paper
English
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