To insure proper expenditure of automotive-service training dollars, we must know that the training works. Four types of assessment of technician training in increasing order of meaning: Suggestions include: defining objectives, assessing needs, testing, trainee assessment, efficiency vs. effectiveness, systems approach to development of new training or assessing application of existing courses or materials, relating training to customer satisfaction, potential SAE recommended practices.
Assessing Technician Training in the 90's
Sae Technical Papers
SAE International Congress and Exposition ; 1988
1988-02-01
Conference paper
English
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