The lack of effective and efficient communication between pilots and maintenance technicians has been recognized as a problem in general aviation by both members of the industry and academia. The goal of this paper is to provide an accounting of the impact that communication between maintenance technicians and pilots, or the lack thereof, can have upon both the bottom line and the experience of those who operate within the general aviation arena. The researchers interviewed and observed maintenance technicians and pilots in general aviation operations to identify what members on both sides of the communication process identified as being problematic and troubling. Several of the major barriers to communication, as well as several strategies to overcome those barriers, are discussed.
Promoting More Effective Communication of Maintenance Issues Between Pilots and Maintenance Technicians
Sae Technical Papers
General Avaition Technology Conference & Exposition ; 2000
2000-05-09
Conference paper
English
British Library Conference Proceedings | 2000
|British Library Conference Proceedings | 2000
|Education & training of maintenance technicians
Tema Archive | 1975
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