Provide products and services which consistently meet or exceed the standards set by the coustomers, on time and at the lowest price, is the Cummins Quality Policy, which express the awareness in achieving the maximum customer satifaction condition which means delighted.But to understand the Cummins awareness with Quality, it is important to understand how Quality has evoluted inside the Cummins Corporation, which efforts were spent throughout all Cummins entities, worldwide, to improve constinuously and create condition to achieve customers expectations with the Customer Led Quality approach.


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    Title :

    Quality And Productivity


    Additional title:

    Sae Technical Papers


    Contributors:

    Conference:

    SAE Brasil ; 1993



    Publication date :

    1993-10-01




    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English


    Keywords :



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