The industries have been working hard, for decades, to improve quality in their products, using process that assure a quality level which meets customers needs.An important and strategic component, the IT area, collaborates with the companies to meet the goals satisfactorily, which is not considered with the necessary attention. The IT area of an organization should be managed with the same importance dedicated to product manufacturing process.The object of this paper is to convince the industries that the desired quality in products depends on more and more of IT resources and because of it, is strategically important an adequate monitoring of IT quality, based in corporative governance.


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    Title :

    Product Quality & Software Quality


    Additional title:

    Sae Technical Papers


    Contributors:

    Conference:

    SAE Brasil 2007 Congress and Exhibit ; 2007



    Publication date :

    2007-11-28




    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English




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