The purpose of this paper is to examine different methods of enhancing the process of audio companies to reduce their warranty costs for subsystems and components without increasing engineering resources. The methods that will be examined include: working with suppliers to achieve better relationships, improving plant conditions and communications, assisting dealers with customer service, and improving training and learning throughout the corporation. Cooperation between companies and their employees, suppliers, plants, dealerships, and customers is the key goal.


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    Title :

    A Study of How to Reduce Audio Warranty Costs While Maintaining Limited Engineering Resources


    Additional title:

    Sae Technical Papers


    Contributors:

    Conference:

    International Congress & Exposition ; 1998



    Publication date :

    1998-02-23




    Type of media :

    Conference paper


    Type of material :

    Print


    Language :

    English




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