Abstract Research advances in artificial intelligence (AI) capabilities have resulted in intelligent and humanlike AI-enabled technology (AIET). The concept of anthropomorphism—the attribution of human characteristics to nonhuman beings or entities—has received increasing attention from academia and industries. However, research on anthropomorphism in the AIET context is relatively new and fragmented, with limited efforts to evaluate current research or consolidate existing knowledge. To bridge this gap, this descriptive literature review of 55 studies seeks to identify research trends, AIET types, theoretical foundations, and methods. The study also analyzes how anthropomorphism has been conceptualized and operationalized in the AIET context, and the thematic analysis identifies research gaps and suggests future explorations. The proposed conceptual framework for exploring the interplay of anthropomorphism with its antecedents and consequences provides a nomological network for future research.


    Access

    Download

    Check availability in my library

    Order at Subito €


    Export, share and cite



    Title :

    Anthropomorphism in AI-enabled technology: A literature review


    Contributors:
    Li, Mengjun (author) / Suh, Ayoung (author)

    Published in:

    Electronic Markets ; 32 , 4 ; 2245-2275


    Publication date :

    2022




    Type of media :

    Article (Journal)


    Type of material :

    Electronic Resource


    Language :

    English



    Classification :

    BKL:    85.40 Marketing / 83.72 Verkehrswirtschaft



    Anthropomorphism in Robotics Engineering for Disabled People

    B. Tondu / N. Bardou | BASE | 2009

    Free access

    Service robots’ anthropomorphism: dimensions, factors and internal relationships

    Zhang, Shengliang / Lin, Xinfeng / Li, Xiaodong et al. | Online Contents | 2022



    Study on Anthropomorphism in Human—Computer Interaction Design

    Xiao, Weizhen / He, Canqun | British Library Conference Proceedings | 2020


    Human- or object-like? Cognitive anthropomorphism of humanoid robots

    Sacino, Alessandra / Cocchella, Francesca / De Vita, Giulia et al. | BASE | 2022

    Free access