RELIEVING STRESS - In our 2012 SITA/ATW Passenger Self-Service Survey, results indicate passengers see self-service technology as a way to ease tension in the air travel journey.
Air transport world ; 49 , 10 ; 32-41
2012
Article (Journal)
English
Luftverkehr , Welt , Verkehr , Zeitschrift , USA
2011 SITA/ATW Passenger Self-Service Survey
Online Contents | 2011
|SITA-ATW Self-Service Survey - Airlines must adapt operations to the self-service environment.
Online Contents | 2008
|SLUB | 1986
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