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    Title :

    Customer Loyalty and Chicago, Illinois, Transit Authority Buses: Results from 2008 Customer Satisfaction Survey




    Publication date :

    2011



    Type of media :

    Article (Journal)


    Type of material :

    Print


    Language :

    English


    Classification :

    BKL:    55.00 Technik der Verkehrsmittel, Verkehrswesen: Allgemeines



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    Exploring Customer Loyalty as a Transit Performance Measure

    Foote, Peter J. / Stuart, Darwin G. / Elmore-Yalch, Rebecca | Transportation Research Record | 2001