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    Title :

    On the positive aspects of customers: Customer‐initiated support and affective crossover in employee–customer dyads




    Publication date :

    2011



    Type of media :

    Article (Journal)


    Type of material :

    Print


    Language :

    English



    Classification :

    BKL:    44.12 Arbeitsmedizin, betriebliches Gesundheitswesen / 77.93 Angewandte Psychologie / 85.05 Betriebssoziologie, Betriebspsychologie
    Local classification FBS:    LH 35 / LA 35
    RVK:    CL 1000



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