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    Title :

    Can't serve customers right? An indirect effect of co‐workers' counterproductive behaviour in the service environment


    Contributors:
    Yang, Jixia (author)


    Publication date :

    2008



    Type of media :

    Article (Journal)


    Type of material :

    Print


    Language :

    English



    Classification :

    BKL:    44.12 Arbeitsmedizin, betriebliches Gesundheitswesen / 85.05 Betriebssoziologie, Betriebspsychologie / 77.93 Angewandte Psychologie
    RVK:    CL 1000
    Local classification FBS:    LA 35 / LH 35