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    Title :

    Service quality gaps of business customers in the shipping industry



    Published in:

    Publication date :

    2009



    Type of media :

    Article (Journal)


    Type of material :

    Print


    Language :

    English



    Classification :

    BKL:    85.00 / 55.82 Güterverkehr



    Shipping paper safely to customers

    Ennis, W.L. | Engineering Index Backfile | 1939


    Computer service for shipping industry

    Engineering Index Backfile | 1964



    Quality assurance in the shipping industry

    Turner, R. | British Library Conference Proceedings | 1993


    Shipping industry perspectives

    Plowman, K. | British Library Conference Proceedings | 1995