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    Title :

    Testing the SERVQUAL scale in the passenger port industry: a confirmatory study



    Published in:

    Publication date :

    2008



    Type of media :

    Article (Journal)


    Type of material :

    Print


    Language :

    English



    Classification :

    BKL:    55.86 Schiffsverkehr, Schifffahrt
    Local classification TIB:    275/1935/7035



    Testing the SERVQUAL scale in the passenger port industry: a confirmatory study

    Pantouvakis, Angelos / Chlomoudis, Constantinos / Dimas, Athanassios | Taylor & Francis Verlag | 2008




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