There are clear parallels between the ground processing of spacecraft and the maintenance of airline aircraft. In both cases, reliable human performance is critical to safe outcomes. Examples of human factors in airline maintenance and spacecraft ground processing illustrate the similarities between these two domains. The worldwide aviation industry began to pay close attention to human factors in maintenance after several maintenance-related disasters in the 1970s and 80s. Rather than simply applying solutions that had been developed for flight crew and air traffic controllers, the aviation industry developed human factors interventions specifically tailored for maintenance personnel. These interventions have led to safety improvements, greater reliability, and significant cost savings. Six human factors approaches from airline maintenance that can be usefully applied to enhance the quality and safety of ground processing are outlined. These are 1) Design for assembly, test, and maintenance, 2) Non technical skills training, 3) Improved design of documentation, 4) Reduction of iatrogenic quality lapses, 5) Barrier and control analysis, and 6) Continuous improvement based on learning from quality lapses.


    Access

    Access via TIB

    Check availability in my library


    Export, share and cite



    Title :

    Managing Maintenance Error: Six Lessons From Aviation Maintenance


    Contributors:
    Alan Hobbs (author)

    Conference:

    Mantenance, Availability, and Maintainability Workshop ; 2019 ; Greenbelt, MD, US


    Type of media :

    Miscellaneous


    Type of material :

    No indication


    Language :

    English




    Aviation : aviation maintenance

    English Language Services | TIBKAT | 1984


    Managing Procedural Error in Maintenance

    Kanki, B. G. / Flight Safety Foundation / International Federation of Airworthiness et al. | British Library Conference Proceedings | 2005



    Risk management and error reduction in aviation maintenance

    Patankar, Manoj S. / Taylor, James C. | SLUB | 2016


    Risk management and error reduction in aviation maintenance

    Patankar, Manoj S. / Taylor, James Chapman | TIBKAT | 2004