A long-term program is in progress at JPL to reduce cost and risk of mission operations through defect prevention and error management. A major element of this program, Mission Operations and Command Assurance (MO&QA), provides a system level function on flight projects to instill quality in mission operations. MO&CA embodies the Total Quality Management (TQM) principle of Continuous Process Inprovement (CPI) and uses CPI in applying automation to mission operations to reduce risk and costs. MO&CA has led efforts to apply and has implemented automation in areas that impact the daily flight project environment including Incident Surprise Anomoly tracking and reporting; command data verification, tracking, and reporting; and command support data usage. MO&CA's future work in automation will take into account that future missions systems must be designed to avoid increasing error through the introduction of automation, while adapting to the demands of smaller flight teams.


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    Title :

    Mission Operations and Command Assurance: Automating an Operations TQM Task


    Contributors:

    Publication date :

    1993-10-19


    Type of media :

    Miscellaneous


    Type of material :

    No indication


    Language :

    English




    Mission operations and command assurance - Automating an operations TQM task

    Welz, Linda / Kazz, Sheri / Potts, Sherrill et al. | AIAA | 1993


    Mission operations and command assurance - Automating an operations TQM task

    Welz, Linda / Kazz, Sheri / Potts, Sherrill et al. | NTRS | 1993


    Mission Operations and Command Assurance: Flight Operations Quality Improvements

    Witkowski, Mona M. / Potts, Sherrill S. / Kazz, Sheri L. et al. | NTRS | 1993


    Mission Operations and Command Assurance: Flight Operations Quality Improvements

    United States; National Aeronautics and Space Administration / United States; Air Force | British Library Conference Proceedings | 1993


    Mission operations and command assurance: Flight operations quality improvements

    Welz, Linda L. / Bruno, Kristin J. / Kazz, Sheri L. et al. | NTRS | 1994