There is a need for incident data relevant to the operation of civilian unmanned aircraft systems (UAS) in the National Air Space (NAS). Currently, the tightly-restricted civilian UAS industry has produced relatively few incident reports that shed light on the human factors of UAS operations. An exploratory study is being conducted to examine the feasibility of using the critical incident technique (Flanagan, 1954) to collect reports from UAS pilots. The information is being used to identify areas where human factors guidelines will be of assistance. Experienced UAS pilots are participating in small focus groups in which they are prompted to describe critical incidents that either reveal a system flaw, or highlight a case where the human operator contributed to system resilience or mission success. To date, 90 incidents have been reported by UAS pilots. The de-identified incidents are being analyzed to identify contributing factors, with a focus on design issues that either hindered or assisted the pilot in dealing with the incident..
The Collection of Human Factors Incident Reports via UAS Pilot Focus Groups
Human Factors and Ergonomics International Annual Meeting ; 2016 ; Washington, DC, United States
2016-09-19
Miscellaneous
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English